Shipping policy
Shipping Policy
Last updated: October 25, 2026
Thank you for shopping with Bitrontix USA. We aim to make the delivery of your personalized gemstone jewelry simple and convenient.
Free Shipping
We offer FREE standard shipping on all orders delivered within the United States.
There is no minimum order value required to qualify for free standard shipping.
Estimated Delivery Time
Our estimated standard delivery time is 6–8 business days.
Business days exclude weekends and US public holidays.
Delivery estimates are not guarantees. Actual delivery times may vary due to carrier operations, weather, holidays, incorrect address information, or circumstances beyond our reasonable control.
Order Processing
After your order is placed, we prepare it for fulfillment. Once your order has shipped, you will receive shipping information and tracking details when available.
Shipping Locations
This shipping policy applies to orders delivered within the United States.
Accurate Shipping Information
Customers are responsible for entering their complete and accurate shipping addresses at checkout.
If you notice an error in your address, please contact us as soon as possible. We will try to assist, but address changes cannot be guaranteed once an order has entered fulfillment or shipped.
Delayed or Missing Deliveries
If your order is significantly delayed or tracking indicates a delivery i